Will you be in the neighbourhood? Collect your order from the store of your choice for free. Just select ’Click and Collect’ and tell us which store is most convenient for you.
For items in stock at the store you can collect within 2-4 hours (during business hours). If the item is out of stock at the store, we’ll send it from our distribution centre - it usually takes about 3-7 business days for these orders to arrive at the store. We’ll show you the collection timescale for your local stores as you go through the checkout stage online. Same day orders placed within 3 hours of store closing times, or outside of opening hours will be available the nextbusiness day.
We'll let you know when your order's ready for pick-up. Bring photo ID and proof of purchase (like your order confirmation email).
Just contact us to let us know if you’d like someone else to pick it up.
We’ll hold onto your order for 14 days and if it is not collected, your order will be cancelled and a refund will be issued.