Product Information

Learn more about our products with our size, fit & warmth guides. You will also find information about any product recalls and how to care and repair your gear. More advice, how-to's and packing lists from our expert guides are available within our Summit Journal.

Size, Fit & Warmth Guides
Want the perfect fit the first time? Check out our size and gear guides below:   Clothing Size Charts Women's Updated Fit Clothing Size Chart ...
Fri, 3 Sep, 2021 at 4:26 PM
Product care
Please see the care label inside every Kathmandu product to understand how best to look after your new gear. Regular washing and following the care label in...
Fri, 3 Sep, 2021 at 4:28 PM
To ensure you get the most out of your Kathmandu gear, we offer repairs on many of our products. If you have concerns about your Kathmandu gear or need ...
Fri, 3 Sep, 2021 at 4:29 PM
Product recalls
Do you have one of the following items? Please read the details of the defects and reach out to us if you need help:   Karinjo Child Carrier bolt issue ...
Fri, 3 Sep, 2021 at 4:29 PM
Product availability
Found something you love? Check if it’s online, get in touch with a store or contact us for a hand.  Online you can search by category, type, activity o...
Fri, 3 Sep, 2021 at 4:30 PM
Why are feathers coming out of my jacket?
Noticed some feathers poking out of your new down jacket? No need to worry - this is totally normal for any down product! When you wear a jacket for the fir...
Fri, 3 Sep, 2021 at 4:43 PM
Karinjo Recall
Karinjo Baby Carrier 40634 v2 Sold at Kathmandu stores nationally between 5 January 2015 and 4 July 2020 Identifying features: The product label c...
Fri, 3 Sep, 2021 at 4:42 PM
Hybrid Trolley - Problem with wheel set
Item No. 40824, 40825, 40826 Hybrid Trolley v2 (32L) and Hybrid Trolley v4 (50L / 70L) all colours Sold in Kathmandu stores including online since...
Fri, 3 Sep, 2021 at 4:41 PM
Hybrid Trolley – How to replace the axle
Fri, 26 Mar, 2021 at 11:34 AM
Product Technology & Materials Policies
You can find our policies below: Azo Dyes Policy Down Feather Policy Leather Policy Uzbek Cotton Policy Nano-Silver Technology Statement of ...
Mon, 6 Sep, 2021 at 10:38 AM