Product Information

Learn more about our products with our size, fit & warmth guides. You will also find information about any product recalls and how to care and repair your gear. More advice, how-to's and packing lists from our expert guides are available within our Summit Journal.

Size, Fit & Warmth Guides
Want the perfect fit the first time? Check out our size and gear guides below:   Clothing Size Charts Women's Updated Fit Clothing Size Chart ...
Wed, 10 Feb, 2021 at 3:44 PM
Product care
Please see the care label inside every Kathmandu product to understand how best to look after your new gear. Regular washing and following the care label in...
Thu, 21 Jan, 2021 at 11:11 AM
Repairs
To ensure you get the most out of your Kathmandu gear, we offer repairs on many of our products. If you have concerns about your Kathmandu gear or need ...
Thu, 1 Oct, 2020 at 10:42 AM
Product recalls
Do you have one of the following items? Please read the details of the defects and reach out to us if you need help:   Karinjo Child Carrier bolt issue ...
Fri, 26 Mar, 2021 at 11:51 AM
Product availability
Found something you love? Check if it’s online, get in touch with a store or contact us for a hand.  Online you can search by category, type, activity o...
Fri, 11 Sep, 2020 at 3:05 PM
Tent pitching instructions
Please see our videos and tent pitching instruction guides here.
Fri, 11 Sep, 2020 at 3:06 PM
Why are feathers coming out of my jacket?
Noticed some feathers poking out of your new down jacket? No need to worry - this is totally normal for any down product! When you wear a jacket for the fir...
Wed, 9 Jun, 2021 at 5:28 PM
Karinjo Recall
Karinjo Baby Carrier 40634 v2 Sold at Kathmandu stores nationally between 5 January 2015 and 4 July 2020 Identifying features: The product label c...
Fri, 28 May, 2021 at 4:21 PM
Hybrid Trolley - Problem with wheel set
Item No. 40824, 40825, 40826 Hybrid Trolley v2 (32L) and Hybrid Trolley v4 (50L / 70L) all colours Sold in Kathmandu stores including online since...
Fri, 26 Mar, 2021 at 11:46 AM
Hybrid Trolley – How to replace the axle
Fri, 26 Mar, 2021 at 11:34 AM