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COVID-19 Information
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How do I return my order?
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Do I need to pay for the return postage back to Kathmandu for a refund?
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I haven’t received my tracking number. How can I find this?
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Is it possible to cancel my order?
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Gift Cards and Gift Purchases
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I have just placed my order and I accidentally selected the wrong address – how do I change this?
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Do you have this item available in store?
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What payment methods do you accept?
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I clicked the password reset button but it hasn't come through.