How to contact us?

Need to get in touch with us? 

We’re available Monday to Friday, 6:30AM – 5PM AEDT (closed on public holidays). 

Chat to us: 

Click on the chat icon on the bottom right hand side on our website 

Email: 

[email protected] or complete a support form.

Phone: 

Freephone: 1800 333 484

Direct dial: +61 3 8672 6468

In-store:

View all our store locations and their contact details here.

Support office address:

Level 3 / 105 York St

South Melbourne

Victoria 3205

Australia

Public Holidays

Unfortunately, Customer Service won’t be open on the following public holidays (including observed): 

• New Year's Day
• Day after New Years Day
• Good Friday
• Easter Monday
• ANZAC Day
• Christmas Day
• Boxing Day

Also, our warehouse is closed as well so these holidays will slow down the time it takes to get your order.