Need to get in touch with us?
We’re available Monday to Friday, 6:30AM – 5PM AEDT (closed on public holidays).
Thank you for your patience during this busy season.
Please be aware that our response times may be longer than usual as we are currently operating with a reduced team, so that we can enjoy the festive season too.
Chat to us:
Click on the chat icon on the bottom right-hand side on our website
Email:
[email protected] or complete a support form.
Phone:
Freephone: 1800 333 484
Direct dial: +61 3 8672 6468
In-store:
View all our store locations and their contact details here.
Support office address:
Level 3 / 105 York St
South Melbourne
Victoria 3205
Australia
Public Holidays
Unfortunately, Customer Service won’t be open on the following public holidays (including observed):
- New Year's Day
- Day after New Years Day
- Good Friday
- Easter Monday
- ANZAC Day
- Christmas Day
- Boxing Day
Also, our warehouse is closed as well so these holidays will slow down the time it takes to get your order.
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